For qualifying agencies and their staff, however - and T-Mobile is being pretty generous about what agencies will qualify, with even volunteer and non-profit organizations included - they can be guaranteed to get full T-Mobile service, including 5G support on compatible devices, for at least the next ten years. Now we know what it is.
The free plan, called "Connecting Heroes", is for the most part T-Mobile's Magenta plan.
To break this down in simple terms, for those who fall under the first responder category, T-Mobile is offering free mobile service.
"When we're at our most vulnerable, first responders are there for us ... and they are under more pressure today than ever before". And with Connecting Heroes, they won't have to. This is the kind of impact the new T-Mobile can have in the world. This free mobile services includes unlimited talk, text, and smartphone data, including free 5G access. While the offer is a nice one, it's also something T-Mobile included in the promises it made regulators in order to get its merge with Sprint approved. First responders can choose to pay $15 to upgrade to 20GB of mobile hotspot, unlimited texting and up to 256Kbps data in 210+ countries and destinations, and free texting and unlimited in-flight Wi-Fi through Gogo. "The more information that we can get to them, the better they're going to be able to serve the public".
T-Mobile estimates that around $7.7 billion will be saved from first responders' budgets if all agencies sign up.
While the free calling, text, and data are exclusively for the first responder agencies, those working within the agencies are able to trade in their existing eligible devices for a free iPhone SE or get half off a flagship SuperPhone - owing nothing besides the tax.