BBB Offers Online Shopping Safety Tips for "Cyber Monday"


What you need to know before making Cyber Monday purchases

For the first time, USA holiday retail sales are expected to surpass $1 trillion for 2019, an increase of more than 3 percent from 2018. While the majority of those sales are conducted through brick-and-mortar stores, e-commerce is representing a growing share of sales each year during the holiday season.

"Last year in the United States shoppers spent $7.9 billion just on Cyber Monday", said Heather Clary with the Better Business Bureau. Consumers spent $7.9 billion on online purchases on Cyber Monday a year ago, and those dollar figures are expected to remain high in 2019.

"What we find is sometimes through social media advertising, scammers can get in there and take people's money, get their information, so you really want to be vigilant when you're shopping online".

"Know what the average price is of that item so when you receive an email and say 'Oh wow that item is now 75 percent off?' You know that is not true", said Arruda.

While sites like Amazon are cracking down on fakes, they're just moving to other websites to phish for personal information. Shop only on secure websites that start with https:// the "s" stands for "secure communications".

Keep your antivirus software up-to-date: This will help you avoid non-secure sites.

Johnson and the bureau also recommend using a credit card, rather than a debit card for online shopping. She said it's important to shop at a website that accepts credit cards so that customers have fraud protection in case something goes wrong.

"At home it would put all your personal information at risk".

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