The 44-year-old rapper was travelling from Brisbane to Sydney on a Quantas flight when he took to Twitter to claim that he and his group were the subject of racist abuse from an "aggressive flight attendant".
The musician, real name William Adams, said he was on a Qantas flight from Brisbane to Sydney when the incident occurred as he described his experience on Twitter.
The artist was shocked that police were called as he didn't think the altercation was a big deal at the time.
"I'm now on a flight from Brisbane to Sydney", he wrote.
'I am the coolest traveller, I don't ask for much.
He continued: "This is me filing a "proper complaint".this way I know my complaint & treatment will be heard.I'm using the same tool you would use if you were wrongly accused of doing something & pulled away by police officers".
"Qantas, your racist flight attendant was beyond rude and took it to the next level by calling the police on me".
I'm now on a flight from Brisbane to Sydney.
He said other passengers didn't have the profile he did, so it was his responsibility to bring the issue to light.
"Imagine if the police were as aggressive as [your flight attendant]". This is an opportunity to be pleasant to everyone, to just be nice, ' he said.
Qantas has denied that the incident was racially motivated.
Twin sisters Lisa and Jess Origliasso were removed from the flight after they "refused to follow crew instructions" and were deemed security risks.
Will.i.am said he had not heard the announcements over the PA because he was wearing noise cancelling headphones, and was then confronted by the flight attendant when he did not put away his laptop fast enough.
'We completely reject the suggestion this had anything to do with race'.
Where is the love?
He said the incident happened about 20 minutes into the flight. "I'm sorry to say me and my group have experienced they [sic] worse service due to a [sic] overly aggressive flight attendant", he said in a series of messages. But she has clearly aimed all her frustrations only at the people of colour'.
"This is how your greeted when you land from Brisbane to Sydney flying @qantas with a #RacistFlightattendant named Lorraine Marshall", he posted, putting the employee who treated him unfairly on blast.
"There was a misunderstanding on board, which seems to have been exacerbated by will.i.am wearing noise cancelling headphones and not being able to hear instructions from the crew", the statement read.
"He added: "@Qantas I was making music wearing noise canceling headphones on the plane.
As for this case, the Australian Federal Police have said that yes, they met will.i.am and his entourage at the airport and decided no further action was needed.