Ring employees reportedly had access to customers' recorded videos and live feeds

Fancy some work

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As well as that, some USA employees specifically have access to a video portal of customer cameras to allow them to give technical support; however, according to the report, even employees that didn't deal with customers had access to it.

A report claims that Ring employees had nearly nonrestricted access to customer's video feed and recorded clips.

So, what should you do if you have a Ring camera?

One could reasonably assume that efforts would be made to anonymise and encrypt the videos and audit and restrict employee access, even if it's not explicitly stated within the company's policies.

From there, employees could access the footage from anywhere, according to a separate report from the Information.

As far as the Ukraine access is concerned, the report claims Ring provided the videos due to a lack of advanced object and facial recognition. Meaning, the company has been so egregiously lax when it comes to security and privacy that even people outside the company could have potentially done this, using merely an email address to begin spying on customers, according to the report. The data access didn't stop there, the report claims, also including access to a database that linked specific Ring customers with videos recorded by their cameras.

Perhaps most alarming about this story, is that Ring employees only needed a customers' email address to gain access to their camera feed.

The Intercept's source said there were instances of employees watching co-workers via the cameras and "teasing each other about who they brought home" after romantic dates.

But, at times, those operations went astray as employees would reportedly show their coworkers interesting videos they saw, some of which included people kissing, stealing and firing guns. Ring added that it has never given employees access to livestreams of the company's devices. Amazon acquired Ring in 2018 for $1 billion, expanding its hardware portfolio while offering consumers a way to increase their home security.

Amazon late a year ago unveiled its own smart lock and camera combination called Amazon Key in a move into home security. This acquisition took place around the time that the company was launching its Key program which allowed delivery drivers to drop off packages inside customer's homes.

Privacy breaches and violations have become commonplace, and as home security systems become more affordable, more connected and more cloud-based, we need to pay attention to who might be able to access live camera feeds and recordings of our most personal and private spaces.

'In order to improve our service, we view and annotate certain Ring videos.

A Ring spokesperson told The Intercept that the videos used to improve its service are sourced from "publicly shared Ring videos from the Neighbors app", as well as from Ring customers that have consented to such use. "In addition, we have zero tolerance for abuse of our systems and if we find bad actors who have engaged in this behavior, we will take swift action against them".

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