Linda Daniels was reliant on the oxygen tank, and died of heart failure after the Public Service Enterprise Group (PSE&G) shut down her power. "She suffered and she passed right in front of us. It was so hot in here, she couldn't breathe - it was unbearable".
The family used a smaller reserve, and when that was empty, they called EMS. "One rep told me to stop calling, that there were too many tickets in the system", said Desiree, "PSEG said, 'Oh, we're on our way, ' kept telling us that, but no one showed up". She died at 4:23 p.m. of heart failure, her family said. "While there will be a complete investigation of this matter, our records indicate that this account was severely in arrears and we made at least 26 attempts to notify the customer since January, 2018, including two visits to the residence prior to the disconnection".
A day late and a dollar short, the power company turned on Daniels' electricity one day after she died.
Desiree also said, as required, her mom's medical equipment was registered with the utility company. Paramedics eventually arrived at the home with another portable unit for the 68-year-old, all while the family were calling PSEG to get them to turn the power back on. Accuweather.com showed temperatures reaching well into the 90's that day, leaving Daniels gasping for air.
PSE&G said in a statement on Sunday that service to Daniels' home was disconnected "due to lack of payment over several months".
According to CBS 46, Daniels' two children and granddaughter say they don't know why PSEG cut off Daniels' electricity.
"We are reviewing our records to determine what transpired", Namiotka told NJ.com.
Her daughter Desiree said energy provider PSEG shut off her mother's service because she had fallen behind on payments.
The Newark Police Department is investigating the incident, according to the AP.
"I don't want it to happen to any other family in this community because it's nothing but seniors in this community".
In addition to a son and daughter, Linda Daniels leaves behind five grandchildren and seven great-grandchildren, her family said. If Daniels' family could prove they had provided the utility company with information about her illness and the necessity of an electric powered oxygen tank, the provider would be in violation for shutting off her power and subjecting Daniels to the heat in her condition.